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privacy policy
· The data we collect about you
Cookies and other identifiers
How we use your personal data
Legal basis for processing personal data
How we share your personal data
· Data security
Data we collect about you
Personal data means any information that can be used to directly or indirectly identify a specific individual. We collect your personal data in order to provide tailored products and services and to analyze and continually improve our products and services. We may collect, use, store and transfer various types of personal data for the purposes of marketing and personal data improvement. You provide us with your personal data when you register and process your personal data on our website.
The personal data we collect includes:
a . Information you provide to us:
We receive and store the information you provide to us including identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include:
1. Contact details (such as name, postal addresses, phone numbers and email addresses),
2. Demographic information (such as date of birth, age or age range, and gender),
3. Online registration information (such as your password and other authentication information),
4. Payment information (such as your credit card information and billing address),
5. Information provided as part of online surveys (such as responses to any customer satisfaction or market research surveys)
B. Information we collect or obtain automatically from third parties:
We automatically collect and store certain types of information related to your use of the Oriental Platform including information about your searches, views, downloads, and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.
These types of personal data may relate to your device (such as a PC, tablet, or other mobile device), and examples of these types of information include:
1. Name and age (or expected age range),
2. Information about your device, operating system, browser and IP address,
3. The unique identifiers associated with your device,
4. Details of the web pages you have visited,
5. Products you have looked at online (including information about products you have searched for, viewed, purchased or added to your online shopping cart),
6. How long you spend on certain areas of the Website or Application together with the date and time of your visit/use,
7. Personal data included in user-generated content (such as blogs and social media posts),
8. Social media username or ID.
9. Social media profile picture and other social media profile information (such as number of followers).
Cookies and Other Identifiers:
A cookie is a small file of letters and numbers that we place on your computer, mobile phone or tablet if you agree to this.
Cookies allow us to distinguish you from other users of our website, which helps us to provide you with an improved browsing experience.
How we use your personal data
We use your personal data to operate, provide, develop, and improve the products and services we offer, including the following:
1. Your registration as a new customer.
2. Processing and delivery of your orders.
3. Manage your relationship with us.
4. To enable you to participate in promotions, contests and surveys.
5. To improve our website, products and services.
6. Recommend/advertise products or services that may be of interest to you.
7. Enable you to access certain products and services offered by our partners and suppliers.
8. Comply with our legal obligations, including verifying your identity when necessary.
9. Fraud detection.
Legal basis for processing personal data:
We will only process your personal data where we have a legal basis to do so. The legal basis depends on the purposes for which we have collected and used your personal data. In almost every case, the legal basis will be one of the following:
1. Consent: For example, if you provide your consent to receive certain marketing materials from us. You can withdraw your consent at any time, including by clicking on the 'unsubscribe' link at the bottom of any marketing email we send to you
2. Our legitimate business interests: where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case this is done in a legitimate manner that does not unduly affect your privacy and other rights.
3. Performance of a contract with you: This also applies where we need to take steps before entering into a contract with you. For example, where you purchased a product from us and we need to use your contact details and payment information in order to process your order and dispatch the product to you.
4. Compliance with law: where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.
How we share your personal data:
We may need to share your personal data with third parties for the following purposes:
1. Sale of products and services: In order to offer products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.
2. Working with Third Party Service Providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling product requests
3. Business Transfers: As we continue to develop our business, we may sell or buy other businesses or services. In such transactions, customer information may be transferred with other business assets.
4. Fraud and Abuse Detection: We release account data and other personal data to other companies and organizations in order to protect against fraud and reduce credit risk, and to comply with applicable law
When we share your personal data with third parties, we:
1. We require them to consent to the use of your data in accordance with the terms of our Privacy Policy and in accordance with applicable law.
2. You only allow them to process your personal data for specified purposes and in accordance with our instructions. We do not allow these third party service providers to use your personal data for their own purposes.
Data security:
We have put in place security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties whose work you need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.